PlaceMyBet Terms of Use 2026 | UK Players

You must be at least 18 years old to open an account or play with us. By registering, you confirm that you are of legal age, that you are acting on your own behalf and not for anyone else, and that gambling is lawful where you live. You must be resident in a territory we serve, and our main focus is players in the United Kingdom. Our offering is provided in GBP. If we have reason to believe you are underage, we may suspend your account straight away, withhold any winnings and ask for proof of age. We take the protection of minors seriously and encourage parents and guardians to use device-level filtering tools to keep gambling content out of reach of children.

Registration involves choosing a password, giving us your email address and providing accurate personal details, then accepting these terms. Each person may hold only one account with us. Duplicate or linked accounts may be closed, and any bonuses or winnings tied to them may be forfeited. You are responsible for keeping your login details confidential and for any activity carried out under your account, so please do not share your credentials with anyone. If you suspect unauthorised access, contact our team without delay. Information you give us must be truthful and kept up to date, including your name, address and contact details. Providing false information is a breach of these terms.

As a regulated operator, we must confirm who our customers are and guard against fraud, money laundering and underage play. You will be asked to complete identity verification before your first withdrawal, and we may request further documents at other times, such as proof of address or proof of the source of your funds. Until checks are complete, we may hold back withdrawals. We use SSL encryption to protect data in transit and handle your documents in line with applicable data protection rules. Refusing to provide requested documents, or supplying documents that are false or altered, may lead to restrictions on your account or its closure, and we may be required to report suspicious activity to the relevant authorities.

You can fund your account in GBP using Visa, Mastercard, PayPal, Apple Pay, Skrill, Neteller, Paysafecard or bank transfer. The minimum deposit is £10 for most payment methods, and the maximum depends on the method you choose. You may only deposit using payment methods registered in your own name, and you must not use funds that do not belong to you. You can set your own daily, weekly or monthly deposit limits at any time from your account, and a limit you lower takes effect immediately. Increases are applied only after a cooling-off period. Please deposit only what you can comfortably afford to lose.

The minimum withdrawal is £10 for most payment methods, while the maximum depends on the method used and the status of your account. Once a request is approved, e-wallet payments are typically completed within 24 hours, and card and bank transfer payments usually take between 1 and 5 working days. Withdrawals are normally returned to the method used to deposit, wherever possible. We may ask you to finish identity verification before releasing funds. If a withdrawal is requested while a bonus is active and its conditions are unmet, the bonus and any related winnings may be removed. We are not responsible for delays caused by your payment provider.

New players in Great Britain may be offered a welcome bonus. A typical qualifying deposit is £10, and the exact offer figures are shown on our promotions page, which is the definitive source because they change regularly. Wagering requirements apply to bonus funds and are set out in the terms of each offer. A maximum stake per spin or bet applies while a bonus is active, and placing a larger stake may void the bonus and any winnings. Every bonus expires after a limited period stated in its terms, and unused bonus funds are removed at that point. Welcome offers are generally claimed by opting in when you deposit or via the promotions page. No code is normally required, though occasional promotions may ask you to enter one in the cashier. Games contribute to wagering at different rates, and some may not contribute at all. Loyalty rewards, where offered, are usually by invitation and are not published as a tiered scheme.

We want promotions to be enjoyed fairly by everyone. Bonus abuse includes opening multiple accounts to claim an offer more than once, coordinating play with other customers, exploiting errors in our software, or using strategies designed to guarantee a profit from a bonus regardless of outcome. If we reasonably suspect abuse, we may remove the bonus and any winnings it generated, restrict your access to future promotions, or close your account. We will explain our reasoning where the law allows. Genuine mistakes happen, and we aim to review each case with care and proportion before taking action.

Our service is not available to residents of the United States, and we do not accept registrations from or deposits made within that territory. Attempting to bypass location controls, for example by using a VPN or false address details, breaches these terms and may result in the closure of your account and the forfeiture of balances obtained while the restriction was being circumvented. It is your responsibility to make sure that using our service is lawful where you are. We may update the list of restricted territories to reflect legal or regulatory requirements, and any such change will apply from the date it is published.

Our games come from established studios including NetEnt, Pragmatic Play, Play'n GO, Evolution, Red Tiger, Big Time Gaming, Microgaming and Yggdrasil, across slots, live casino, table games, jackpots and the sportsbook. Each game has its own rules, which you should read before playing. Outcomes are determined by the game provider's certified systems, and we cannot influence them. If a game malfunctions, bets and payouts affected by the fault may be voided and balances corrected. Using automated tools, bots or software to gain an unfair advantage is not allowed. Completed rounds and settled bets are final, subject to our right to correct obvious errors.

An account that has had no login or betting activity for an extended period may be classed as dormant. Where this happens, we may contact you using your registered details to confirm whether you wish to keep the account open. If you do not respond, we may restrict the account and, where the rules permit, apply reasonable administrative arrangements in line with UK requirements. You can reactivate a dormant account by contacting our team and completing any verification we request. Any balance remaining in your account stays yours, and we will help you withdraw it once your identity has been confirmed.

You can close your account at any time by contacting our team, and we will process any eligible balance after the necessary checks. We take part in GAMSTOP, the national self-exclusion scheme, and also provide our own self-exclusion options and deposit limits. If you ask to be excluded, we will stop marketing to you and prevent access for the period you choose, and exclusions cannot be reversed early. We may also suspend or close an account ourselves where we believe it is necessary to protect you, to meet our legal duties, or because these terms have been breached. If gambling is causing you concern, please seek support from a UK gambling support organisation.

You must not use your account for fraud, money laundering, chargeback abuse, collusion or any unlawful purpose, nor harass our staff or other players. Breaches may lead to account closure and the withholding of funds, and we may be obliged to share information with regulators or law enforcement. We provide our service with reasonable care, but we are not liable for losses caused by events outside our control, such as internet failures, third-party outages or your own device. Nothing in these terms limits liability that cannot lawfully be limited, including for fraud or death and personal injury caused by negligence. You remain responsible for your own gambling decisions.

If you have a complaint, please contact our team by live chat or email first, and we will aim to resolve it promptly and fairly. If you remain unhappy, you may be able to refer the matter to an approved alternative dispute resolution provider, and we will tell you how. These terms are governed by the laws of England and Wales. We may update these terms from time to time to reflect changes in law, regulation or our services. Material changes will be notified to you, and continuing to use your account after the effective date means you accept the revised version. Please review this page regularly.